Our simple and hassle free Returns Policy

We have a hassle free return policy - you can return your item to us. Simply contact us within 14 days of your delivery to organise a full refund. You will need to pay for your products to be collected by our couriers. Your refund will be processed upon delivery and there will be an inspection of the returned item. 

Damages or wrong item :

We will look into the matter further; if required we will repair, replace or refund all genuine cases. It would be helpful if you could provide a few photos and a brief description of your damaged goods during your communications with Moda. All reports of damage and supporting photographs should be sent through to [email protected]

If you receive the wrong items; please contact us within 24 hours and we will quickly replace your item for the correct product.

How long is the warranty for Rain Covers?

Our rain covers have a warranty of 3 months, starting from the date received.

How long is the warranty for the indoor furniture?

Our indoor furniture has a warranty of 3 months, starting from the date received.

What is the warranty for the rattan furniture?

Our warranty for the rattan furniture only covers the metal frame which is covered for 12 months.